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DEAR MAM: I practice employment law at what would probably be considered a megafirm. A few of us are wondering whether it might be better to venture out on our own. In today’s market, do you think our futures are brighter staying put (we are on the partnership track, we think) or going out on our own? SINCERELY YOURS, JC, New York, NY

DEAR JC: Oh, the dilemma of sucking it up and earning big bucks with little life, or rolling the dice on making a good income and doing what you want. I know it well. Contrary to some recent reports, many have found recent success finding a niche that stands between a solo and a boutique–the mini-boutique. In most cases, the mini-boutique has a specialty in which a corporate client finds greater value and lower cost. In most cases that I’ve dealt with, the mini-b is started by partners that have a book of business to get rolling. So, unless you know that there will be some clients to get going, you might hold off a littler longer. Some of the mini-bs that have met with great success are IP and employment practices.

You think that you are on the partnership track? If you are within three years of that next level, stay the course and then reconsider venturing out. If you are a third-year associate, unless you have some clients that will be making the move, you may struggle. And, of course, there is always the opportunity to find a better fit at a full-size boutique. The grass is always greener, baby! Let me know how things play out. SINCERELY YOURS, THE MARKETING ATTORNEY

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DEAR MAM: Where do you stand on Yellow Pages advertising? My gut is that it is a waste. However, so many still spend so much on it. SINCERELY YOURS, SP, Minneapolis, MN

DEAR SP: You’ve struck a nerve. There is no entity that has less of a shot of getting a piece of marketing dollar from one of my firms than Verizon Yellow Pages or Super Book or whatever they call themselves. Dealing with Verizon is the worst vendor interaction experience that I have faced ANYWHERE on ANYTHING. I am in the process of looking for law firms that have had similar issues with Verizon sales personnel. Since I am not interested in getting into litigation with them, I’ll leave it at that. However, firms with such experiences should contact me privately. I’ve had much better experiences dealing with the folks at Yellow Book. But that does not really answer your question. In some undersaturated markets, there are still consumer-oriented firms that see and get value from Yellow Pages-style advertising. However, the impact in today’s market is far less than it once was. It has become an overpriced entity that is often too crowded to be effective. If you have a huge budget, I still put money aside for a Yellow Book, but if my dollars are tight, I go elsewhere first. Sincerely yours, THE MARKETING ATTORNEY

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Recently, I authored an article on First Year Associate Marketing Plans: It is Never Too Soon to Start, for The Legal Intelligencer and Pennsylvania Law Weekly publications. More and more law firms are beginning marketing plan development for first-years, often setting the stage with introductory programs during the summer associate season.

While many firms are dropping big bucks on “attorney sales coaching” or “rainmaking” for senior associates and young partners, the reality is that these efforts would not be necessary if you started training them much earlier. While I often read about such “coaching” leading to million dollar paydays, the reality is that any focus or concentration on bringing in business will result in an increase. Unless you are just terrible.

If your law firm is interested in receiving a copy of this article, please CONTACT me. I would be happy to forward it along. It should provide a good guide to developing your own curriculum.

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DEAR MAM: I just read your response to the NY man who was asking about online law directories. I am just starting to market an 800 vanity number and want to know what are your feelings on vanity numbers?
SINCERELY YOURS, KK, Santa Ana, CA

DEAR KK: Much like domain names, my first and often last question in response to a vanity phone number is “how intuitive is it?” Naturally, I see no value in a 1-800-ANTITRUST for a corporate law firm. However, for many plaintiffs’ firms, a vanity number that resonates with the consumer can have tremendous value. Of course, it needs to be part of a solid, overall marketing plan. I often pass billboards for PI firms that highlight ridiculous phone numbers and web addresses. So ridiculous that I can not offer up an example, because they are so “not memorable.” A number that sticks in my head after I get out of the car, or turn off the radio or TV, is a winner. That is the question you need to ask yourself. And when purchasing a vanity number from a third party (not the phone company), you should take a hard look at the cost versus the potential benefits. Thanks for writing. Sincerely yours, THE MARKETING ATTORNEY

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In a summer where Superman Returns, it is Super Lawyer getting hit by kryptonite, thanks to the recent ethics opinion from my resident state of New Jersey.

As many of my readers know, I speak at law firms on a weekly basis regarding marketing ethics (usually as in-house CLEs and at retreats). This morning, I was greeted with e-mails and phone calls from about 30 of those firms seeking advice on how this affects them. Especially here in the Northeast, where many New York and Pennsylvania firms have a NJ office.

My general rule of thumb is that firms abide by the strictest state in which they have an office. In many cases, that state is Florida. New Jersey is not far behind. In Iowa, I just say to stop marketing.

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I will be participating in an ABA CLE Teleconference on “Using Client Surveys to Improve Your Practice” on Thursday, March 16, 2006. I will be joined by fellow panelists Julia Cline of Reed Smith, Michael Downey of Fox Galvin, and Carly Sproul of Saul Ewing.

Many attorneys and law firms are putting significant energy and resources into the use of client surveys as an effective business development component.

For more information, visit the ABA CLE Site.

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As part of the American Bar Association Law Practice Management Section education and outreach, the upcoming marketing seminar in Philadelphia on October 21st features one of the most outstanding days of business development programming ever assembled. And the cost is ridiculously minimal. $195 buys the full-day session, which includes breakfast, lunch and premium give-away items.

Whether you are looking at content, speakers, cost, or venue–this event blows them all away. And there are other great programs and events associated with the ABA LPM Meeting, including a full day of technology CLE on Thursday, Octoer 20th and a gathering reception at the new Constitution Center. Take a look at the meeting web site at www.lawpractice.org/fallmeeting.

ABA LAW MARKETING SEMINAR

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As Education Board chair for the American Bar Association’s Law Practice Management section, I have worked to create an outstanding one-day law marketing seminar for the section’s fall meeting, in my backyard of Philadelphia, Pennsylvania on Friday, October 21, 2005.

Unlike many law marketing seminars that are either geared toward your firm’s non-lawyer marketing team or toward small firm marketing efforts, this program is geared toward attorneys and staff of mid-size to large law firms. Because this is an ABA program and not a for-profit entity, the cost is ridiculously low ($195 for the full day, including breakfast, lunch, and premium items).

For complete information, including the e-brochure for the event, please visit the meeting web site.

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