Articles Tagged with “Law Firm Branding”

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July has been a busy month for me in chatting with legal reporters about the law firm world online in 2015, starting with Gina Passarella’s piece for The Legal Intelligencer on Morgan Lewis’ controversial rebrand. Little did she know when our conversation started that I was involved in Morgan Lewis’ first website, some 18 years ago or so and in the firms’ shift from mlb.com to morganlewis.com shortly thereafter.

A few weeks later, her American Lawyer Media colleague Lizzy McLellan followed up with Online Rebranding ‘Not Just for the Big Guys’ in which we discussed rebranding issues impacting midsize firms–where there is not likely a large marketing team with a wealth of resources, yet still needing to deliver a unified message.

In “Firms aim to track clients on websites,” California’s Daily Journal staff writer Joshua Sebold spoke with me about a topic beyond site development and branding–the way web traffic can be tracked and analyzed in strategic business development. From web cookies to analytics analysis, tracking open rates on e-mail legal alerts, online advertising, social media hooks and tracking URL clicks, the beauty of the online world is still that it offers much greater hard data to identify return on investment than almost any law firm branding effort–online or off. You’d have to go back to tracking phone numbers in a Yellow Pages ad to find anything close. Or as my kids would ask you, “What are the Yellow Pages?”

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morganlewis.pngIn ALM’s The Legal Intelligencer, reporter Gina Passarella writes on Morgan Lewis Took Risks in Its Rebranding. She spoke with me about the effectiveness and controversial aspects of the mega firms’ new look, which included a new website among the various rebranding efforts.

Passarella points out that with a new chairwoman and two mergers, the firm is undergoing change. The article also mentions that the rebranding initiatives, led by the firm’s marketer, Despina Kartson, started prior to the Bingham McCutchen and Stamford LLC mergers.

While the article states that the firm’s goal was to balance the classic and the modern, you can’t help but see the dreaded Executive leadership compromise in the end result. The logo itself is staid and very old school. The website and the content “below the fold” (logo and imagery) is closer to The Huffington Post in design, appearance and functionality. So if you cannot agree on classic or modern–do neither and both. I’ve been at the table of plenty of these branding and rebranding conversations at law firms. I can’t say I win many of those battles either.

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